Howdy I have just done the install from Win7RC to Win7 Professional. My laptop has two internal hard drives - C where the operating system and software is, and a larger (500GB) where all my data is. The installation onto C went fine. After re-start, I am, horrified to find that all the FILES in my folder tree in and under d:\My Documents are missing. In My Computer, the Drive shows as 65GB free on 465GB which means the files are probably still there. They're not hidden, I show hidden files and created a hidden file just to be sure. I tried taking ownership of one of the sub folders (don't want to make wholesale changes to the entire MyDocs folder in case I destroy any recoverability) - No change. There is only one account on the laptop, it's an Administrator account. There are other folders on the D drive - the contents of those folders are visible and accessible. The only difference I can think of with the d:\My Documents folder is that it was part of the "Documents" library. Note - the entire D:\My Documents\... folder structure is there, and there are some picasa.ini files in some of the folders - but all the rest of the files are missing. Help! Any assistance greatly appreciated. Regards, Ken

Were these moved to the boot disk? IF not then it is possible that you may need to use disk repair tools to fix you D: drive. Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old

Try booting a Linux "Live" CD like Puppy Linux . See if you can access D:\My Documents that way. If yes then it's almost surely an Access problem and you need to take Ownership of the entire My Documents tree. Before doing that, you could try copying D:\My Documents to another folder on D:, perhaps D:\Copied My Documents, from Puppy Linux then verify you can get to it from Win 7 before taking ownership.Rich Why can't I be different and original like everybody else? - Vivian Stanshal

Hi,How did you do the upgrade? From win7 RC to Win7 RTM?It’s always suggested to do a clean install of Windows 7 RTM to get better performance results. Here is Microsoft's offical statement: "Please note: All users of the Windows 7 Release Candidate (including Windows Vista users who have upgraded to the Release Candidate) must do a clean installation of Windows 7 RTM. Please keep this is mind as you consider downloading the Release Candidate as opposed to waiting for the general availability release. Thanks again for your help in reaching this important milestone. We hope that you will join us in testing the RC and finishing Windows 7! "To avoid unexpected issues, back up the data on the harddriver and reinstall windows 7 RTM.

It is possible that they have moved into a Windows.old directory when you performed the upgrade... Just out of interest, if you know one of the document names, try searching for it using Windows explorer (with the search hidden folders and files option) - you might find out where they have moved to.

Hi Ken,In my opinion, you used to redirect Documents folder to D: drive in Windows 7 RC. After upgrading to Windows 7 RTM, the default Documents folder navigates back to C: drive again, only left the D:\My Documents as a junction point. For more information about junction points, please refer to Junction Points. Let's track down the real location of the files using the following command to display objects in D:\My Documents.1) Click Start and type: cmd in the Search box.2) Right click Command Prompt to run as Administrator.3) Navigate to D: drive: cd /d d:\4) Display all system objects under D: drive.dir /a :sSee if any directory is marked as Junction. If it is the case, navigate to the real path of junction point.Best RegardsDale

Go fins a Linux Live CD such as the desktop version over at Ubuntu.com (I use the server version, no GUI) and boot it. YOu will be able to access your files and then you can move them to a new external disk. I realize this is a nuisance but its the only solution I have found that works in the shop here.Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old